Privacy — Cosmetic Spy

This Privacy Policy explains how Cosmetic Spy ("we," "our," or "us") collects, uses, and protects information when you use our mobile application, website, and related services.

By using Cosmetic Spy, you agree to the practices described in this Privacy Policy.

1. No User Registration

Cosmetic Spy does not require users to create an account or register to use the app.

We do not collect account registration information such as usernames, passwords, or profile details.

2. Information We Collect

We may collect the following types of information:

Information You Provide

You may provide information directly to us, such as:

Your email address, if you contact us for support
Feedback, bug reports, or messages you send to us

Product and Scan Information

Cosmetic Spy may allow you to scan or search cosmetic, skincare, or personal care products. We may process:

Product names
Ingredient lists
Barcode or label information
Images you upload or scan through the app

This information is used to analyze cosmetic products, identify ingredients, and provide safety or informational results.

Device and Usage Information

We may automatically collect limited technical information, such as:

Device type and operating system
App version
Language and region settings
Crash logs
Usage activity inside the app
Performance and diagnostic data

This helps us improve the app, fix errors, and provide a better user experience.

3. How We Use Information

We use the information we collect to:

Provide cosmetic and ingredient analysis
Show product, ingredient, and safety-related information
Improve scan accuracy and app performance
Fix bugs and technical issues
Respond to support requests
Prevent misuse or abuse of the app
Improve existing features and develop new features
Comply with legal obligations

4. Health and Safety Disclaimer

Cosmetic Spy provides cosmetic ingredient information for general informational purposes only.

The app does not provide medical advice, diagnosis, treatment, allergy advice, or professional dermatology advice. Product or ingredient results should not be considered a substitute for advice from a doctor, dermatologist, pharmacist, or qualified healthcare professional.

If you have allergies, sensitive skin, medical conditions, pregnancy-related concerns, or concerns about a product, you should consult a qualified professional before using it.

5. Images and Camera Access

Cosmetic Spy may request access to your camera or photo library so you can scan product labels, ingredient lists, or barcodes.

Camera or photo access is used only to provide app functionality. We do not access your camera or photos without your permission.

Uploaded or scanned images may be processed to identify text, products, barcodes, or ingredients. Depending on the feature, this processing may happen on your device or through secure servers.

6. Third-Party Services

We may use third-party service providers to help operate and improve Cosmetic Spy, such as:

Analytics providers
Crash reporting services
Cloud storage or hosting providers
Payment processors
Advertising or attribution partners
AI, image, or text analysis providers

These third parties may process limited information on our behalf and only as needed to provide their services.

We are not responsible for the privacy practices of third-party websites, services, or links that may appear in the app.

7. Payments and Subscriptions

If Cosmetic Spy offers paid features or subscriptions, payments are processed by the relevant app store or payment provider, such as Apple App Store or Google Play.

We do not collect or store your full payment card details. Subscription management, cancellation, and refunds are handled according to the policies of the relevant app store or payment provider.

8. Advertising and Analytics

We may use analytics tools to understand how users interact with the app and to improve our services.

If we show advertisements or use advertising attribution tools, certain device or usage data may be used to measure ad performance, prevent fraud, or provide more relevant advertising, where permitted by law.

You may be able to limit tracking or personalized advertising through your device settings.

9. Data Sharing

We do not sell your personal information.

We may share information only in the following situations:

With service providers who help us operate the app
When required by law or legal process
To protect our rights, users, or services
In connection with a merger, acquisition, or business transfer
With your consent or at your direction

10. Data Retention

We keep information only for as long as necessary to provide the app, improve our services, comply with legal obligations, resolve disputes, and enforce our agreements.

Support messages, diagnostic logs, scan data, or technical information may be retained for different periods depending on the feature and legal requirements.

Because Cosmetic Spy does not require user registration, we may not be able to identify or delete data linked to a specific user unless you provide enough information for us to locate it.

11. Data Security

We use reasonable technical and organizational measures to protect information against unauthorized access, loss, misuse, or alteration.

However, no method of electronic transmission or storage is completely secure, and we cannot guarantee absolute security.

12. Your Rights and Choices

Depending on your location, you may have rights regarding your personal information, including the right to:

Access the information we hold about you
Request correction of inaccurate information
Request deletion of your information
Object to or restrict certain processing
Withdraw consent where processing is based on consent

To exercise these rights, contact us using the form in section 16 below.

Please note that because Cosmetic Spy does not require registration, we may need additional information to verify and process your request.

13. Children's Privacy

Cosmetic Spy is not intended for children under the age required by applicable law.

We do not knowingly collect personal information from children. If you believe a child has provided us with personal information, please contact us and we will take appropriate steps to delete it.

14. International Users

Your information may be processed and stored in countries other than your own. These countries may have different data protection laws.

Where required, we take appropriate steps to protect your information in accordance with applicable privacy laws.

15. Changes to This Privacy Policy

We may update this Privacy Policy from time to time.

If we make significant changes, we may notify you through the app, by email where available, or by updating the effective date at the top of this page.

Your continued use of Cosmetic Spy after changes are made means you accept the updated Privacy Policy.

16. Contact Us

If you have any questions about this Privacy Policy or how we handle information, please send us a message using the form below.